Privacy matters
Personal information should only be used for a clear purpose and protected according to the user’s authorised relationship.
TRUST AT VIBESCHOOL
Clear rules. Plain language. No hidden surprises.
VibeSchool serves learners, families, educators and institutions. Formal policies and plain-language guidance are kept connected so people can understand both the rule and the reason behind it.
What you should be able to expect
Children need extra care
Learner-facing services require stronger safety, privacy and authority boundaries than ordinary consumer software.
Evidence should be distinguishable
Guidance, verified education information and user-provided information should not be presented as if they are the same thing.
Support should be reachable
Users should be able to understand where to ask for help without needing technical language.
PLAIN-LANGUAGE GUIDANCE
Understand the principles first
Child safety & safeguardingPlain-language learner safety, adult authority and safeguarding principles.Read guidance →Security & data governanceHow identity, authority, data boundaries and auditability are approached.Read guidance →Responsible AI & automationHow AI assistance is separated from evidence, authority and human responsibility.Read guidance →
FORMAL DOCUMENTS
Policies
PrivacyWhat information VibeSchool uses, why it is used, how learner information is protected, and the rights available to users and families.Read policy →Terms of ServiceThe rules that govern access to and use of VibeSchool, including accounts, services, responsibilities and limitations.Read policy →Acceptable UseThe behaviour expected across VibeSchool and the conduct that can lead to restriction or suspension.Read policy →
NEED CLARITY?
Policies should not stop you from getting help.
If you have a privacy, safety, account or general question, use the VibeSchool Contact page. For urgent support conversations, WhatsApp is available there too.
Contact VibeSchool